Privacy Policy
Regis Landscaping (“Regis,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, request an estimate, submit a material inquiry, call us, or otherwise communicate with us.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, email address, phone number, mailing address, and preferred way to be contacted.
- Project and property information, such as service address, requested services, photos, measurements, access conditions, project timing, budget range, and details you choose to include in a form or conversation.
- Material inquiry information, such as requested product, estimated quantity, pickup or delivery preference, town or postal code, intended use, timing, and site or truck-access notes. A website inquiry is not an order, reservation, or delivery booking.
- Communication records, including messages, call details, appointment information, estimates, and customer-service notes.
- Technical and usage information, such as IP address, device and browser type, referring page, pages viewed, approximate location derived from IP, and cookie or analytics identifiers.
Please do not submit Social Security numbers, financial-account credentials, medical information, or other sensitive information through a website form.
How We Use Information
We may use personal information to:
- respond to questions and prepare, schedule, or follow up on estimates and service requests;
- review material inquiries and communicate current availability, unit, price, tax, minimums, pickup or delivery requirements, access conditions, and timing;
- perform and support contracted landscaping, hardscaping, excavation, property-maintenance, or material-supply work;
- operate, secure, troubleshoot, and improve the website and our business processes;
- measure marketing performance and understand how visitors find and use the website;
- maintain business records, prevent misuse or fraud, and comply with legal obligations; and
- send service-related communications and, where permitted and consented to, marketing communications. You may opt out of promotional email or text messages as described in the message.
We use the information submitted through this website’s request form to review and respond to your request by phone or email. Submitting the form does not subscribe you to promotional email or text messages.
Cookies and Analytics
Our website and service providers may use cookies, pixels, and similar technologies to remember preferences, keep the site working, measure traffic, and evaluate advertising. Browser settings may allow you to block or delete cookies, but some site features may not work as intended. Where required, we will request consent before using non-essential technologies.
How We Share Information
We may share information with vendors and contractors that help us host the website, manage customer relationships, communicate with customers, schedule work, process business records, provide analytics, or secure our systems. These providers are expected to use the information only for the services they provide to us and subject to appropriate obligations.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect people or property, investigate misuse, or complete a business transfer such as a merger or sale. We do not sell or rent personal information for money. If our practices change, we will update this policy and provide any notice or choice required by applicable law.
Data Retention
We retain personal information only as long as reasonably needed for the purposes described here, including responding to inquiries, serving customers, maintaining tax and business records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by the type of record and the relationship involved.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No website, transmission, or storage system can be guaranteed completely secure. If you believe information you provided to us is at risk, please contact us promptly.
Your Choices and Privacy Requests
You may ask to review, correct, or delete personal information we maintain about you, or to learn more about how it is used. Depending on where you live and whether a privacy law applies to our business, you may have additional rights. We may need to verify your identity and may retain information where permitted or required by law.
To make a privacy request, email [email protected] or call 603-891-4399. Please write “Privacy Request” in the subject line and describe your request. We will respond in accordance with applicable law.
Children’s Privacy
This website is intended for adults seeking landscaping, property, or material services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. Contact us if you believe a child has provided information to us.
Third-Party Websites
The website may link to third-party services or social-media pages. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The effective date at the top will show when the current version became effective. Material changes will be communicated when required by applicable law.
Contact Us
Questions about this policy may be directed to Regis Landscaping at [email protected] or 603-891-4399.
